Credit Card Policy:

  • A deposit of 25% of your stay will be processed at the time of booking
  • At check-in we will require a valid major credit card for preauthorization. We accept Visa, MasterCard and American Express only. Unfortunately we cannot accept Visa or MasterCard Debit, Bank Cards or cash instead of a valid credit card for check-in. For security purposes you will be asked to provide valid government or state-issued photo ID as well
  • Cancellation Policies

    Resort:

    Deposit is refunded if cancellation is received 48 hours prior to arrival date.

    Spa:

    In the event that you are unable to keep your appointment we require a minimum of 48 hours advance notice to cancel or modify services in order to avoid penalty.

    Terms & Conditions:

    Resort:

    • Check-in time is 3 p.m.
    • Check-out time is 11 a.m.
    • Rates subject to change if room or dates are modified

    To ensure all of our guests have a relaxing and enjoyable stay, our rooms, balconies/patios and public areas prohibit smoking of any kind. A $250 fee may be charged for smoking in undesignated areas.

    Children under 18 years of age stay free when accompanied by an adult.

    Rates are based on double occupancy. Extra adults are an additional $30 per night plus taxes.

    Please note it is necessary to request a pet-friendly room at time of reservation as these accommodations are subject to availability and located in our Standard Oceanview Rooms only. A pet fee of $40 per night will be added to your room rate.

    Spa:

    Amenities:Access to the spa amenities including the outdoor heated pool, hot tub, steam cave, infrared sauna and fitness room is included for all Resort Guests. Guests of the Spa will have access to the pool facilities for one hour before and one hours after.

    Appointment Times: Please plan to arrive 30 minutes prior to your scheduled appointment time. Please keep in mind that should you arrive late, we will still need to complete the service at the originally scheduled finish time in consideration of our next guest.

    Minimum Age: Guests must be 13 years of age to enjoy select spa services. Children 12 years of age and under are welcome to enjoy the pool between the hours of 9 – 10 am and 6 – 8 pm and must be accompanied by an adult.

    Spa Etiquette: We ask all guests to speak quietly within in the spa building. Cellular phones, recording devices and alcohol are not permitted at any time. No outside food or beverages allowed in the spa or pool deck.

    What to Wear: Guests staying at the resort are welcome to wear the robe from their room, otherwise a robe and sandals are provided at the spa. Our therapists use professional draping techniques to ensure your absolute comfort and privacy at all times. Please wear a swim suit to enjoy the spa facilities.